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Terms of Service

Last updated: August 22, 2026

These Terms of Service ("Terms") govern your use of cheesesteakmuseum.com and the Cheesesteak Museum companion app and member website at app.cheesesteakmuseum.com (together, the "Services"), operated by the Philadelphia Cheesesteak Museum ("the Museum," "we," "us"). By creating an account or otherwise using the Services, you agree to these Terms.

Accounts

You must provide accurate account information and confirm your email address to activate your membership. You're responsible for keeping your password confidential and for all activity that happens under your account. Let us know right away at info@cheesesteakmuseum.com if you suspect unauthorized use of your account.

Membership is Free

Basic membership is free. Certain optional features (for example, Steak Meetups judging sessions) may involve a fee, which will be clearly disclosed and processed through our payment processor, Stripe, before you're charged.

Your Content

You retain ownership of the reviews, ratings, photos, and other content you submit ("Your Content"). By submitting Your Content, you grant the Museum a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute it as part of operating and promoting the Services (for example, showing your review on a shop's page, or featuring a photo in the community gallery).

You agree that Your Content will not:

  • Be false, misleading, defamatory, or knowingly inaccurate;
  • Infringe anyone else's intellectual property or privacy rights;
  • Contain harassment, hate speech, or unlawful content; or
  • Be spam, fake reviews, or otherwise manipulate ratings or Hall of Fame voting.

We may remove content or suspend accounts that violate these Terms, at our discretion.

Judge a Cheesesteak & Hall of Fame

Judge certification and Hall of Fame voting are community/fan recognitions intended for entertainment and community engagement. They are not an official food-safety inspection or professional culinary certification, and results are determined solely by member participation and the Museum's own rules, which may change at any time.

Steak Meetups

Steak Meetups let members arrange to meet in person around a shared cheesesteak excursion. You arrange and attend meetups entirely at your own risk. The Museum does not perform background checks on members, does not supervise meetups, and is not responsible for the conduct of any member you meet through the Services. Always meet in public places and use good judgment.

Payments

Where a fee applies, payment is processed by Stripe. Fees, once paid for a completed service, are generally non-refundable except as required by law or as otherwise stated at the time of purchase.

Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose;
  • Attempt to gain unauthorized access to any account, system, or data;
  • Interfere with or disrupt the Services or their infrastructure; or
  • Use automated means (bots, scrapers) to access the Services without our permission.

Intellectual Property

The Cheesesteak Museum name, logo, and site content (excluding Your Content) are owned by the Museum and may not be used without our permission.

Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that shop information, hours, or ratings are always accurate or up to date.

Limitation of Liability

To the fullest extent permitted by law, the Museum is not liable for any indirect, incidental, or consequential damages arising from your use of the Services, including damages arising from Steak Meetups or reliance on shop or review information.

Termination

You may close your account at any time within the app. We may suspend or terminate access for violations of these Terms.

Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Services after a change means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA.

Contact Us

Questions about these Terms? Email us at info@cheesesteakmuseum.com.

Read our Privacy Policy →

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